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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14163
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| Title: | A Workflow-centric Study of Organizational Knowledge Distribution |
| Authors: | Zhao, J. Leon
Kumar, Akhil
Stohr, Edward A. |
| Issue Date: | Oct-1999 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-99-09 |
| Abstract: | Organizations require mechanisms to efficiently distribute knowledge
such as news releases, seminar announcements, and memos. While the
machinery for information storage, manipulation. and retrieval exists,
research dealing directly with knowledge distribution in an
organizational context is scarce. In this paper, we address this need by
first examining the pros and cons of the conventional "mailing
lists" approach and then proposing new workflow mechanisms that
improve the efficiency and effectiveness of knowledge distribution. The
main contributions of this study include: (I) a workflow perspective on
organizational knowledge distribution. (2) workflow analysis of two new
knowledge distribution methods based on dynamic mailing lists and
profile matching, respectively, and (3) a new way of matching knowledge
supply and demand that extends existing information filtering algorithms. |
| URI: | http://hdl.handle.net/2451/14163 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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