|
Archive@NYU >
Stern School of Business >
IOMS: Information Systems Working Papers >
Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14308
|
| Title: | Analyzing IT Outscoring Relationships as Alliances among Multiple
Clients and Vendors |
| Authors: | Gallivan, Michael J.
Oh, Wonseok |
| Issue Date: | 1998 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-98-24 |
| Abstract: | As the business environment become more uncertain and competitive, many
organizations are seeking ways to gain economic efficiency and share in
business and technology risk. Despite wide differences in the reference
disciplines applied to outsourcing research, the vast majority of it
assumes a one-to-one relationship between the client and the outsourcing
vendor. This paper examines the economic, strategic, and organizational
issues involved in IT outsourcing when more complex arrangements are
considered - such as multi-vendor alliances, co-sourcing, and complex
multi-vendor, multi-client relationships. In this paper, we identify a
taxonomy of four classes of outsourcing relationships (based on how many
clients and vendors are involved in the outsourcing relationship, and
illustrate each with recent business examples. Grounded in this
taxonomy, we develop a theoretical framework that identifies both
enabling and constraining forces that may influence client firms in
choosing among the four types of outsourcing relationships. This paper
provides insights regarding how the variations in the nature of these
outsourcing relationships may shape the benefits and risks be achieved
from outsourcing, as well as the ongoing complexity of managing
outsourcing relationships. |
| URI: | http://hdl.handle.net/2451/14308 |
| Appears in Collections: | IOMS: Information Systems Working Papers
|
All items in Faculty Digital Archive are protected by copyright, with all rights reserved.
|
