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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14316
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| Title: | THE IMPACT OF INFORMATION TECHNOLOGY ON ORGANIZATIONAL FLEXIBILITY |
| Authors: | Lucas, Henry C., Jr. Olson, Margrethe |
| Keywords: | Organizational flexibility Impact of information technology Implementation Second order effects |
| Issue Date: | Nov-1993 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-93-49 |
| Abstract: | This paper argues that information technology can have a significant
impact on organizational flexibility. Information technology (IT)
contributes to flexibility by 1) changing the nature of organization
boundaries and the time when work occurs 2) altering the nature and pace
of work and 3) helping firms respond to changing market conditions. But,
there are also aspects of technology which can decrease flexibility, and
there may be second-order impacts of flexibility that are not easily
predicted. Examples to illustrate the impact of information technology
on two industries and three companies are presented. The paper concludes
that management should consider the use of information technology to
increase flexibility and suggests strategies for implementing flexible systems. |
| URI: | http://hdl.handle.net/2451/14316 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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