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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14324
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| Title: | INFORMATION SYSTEMS AND THE ORGANIZATION: MEASURING ALIGNMENT |
| Authors: | Miller, Jonathan |
| Issue Date: | Jan-1992 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-92-08 |
| Abstract: | Achieving alignment between the goals of the information systems (IS)
function and the organization as a whole remains a top priority. A
perceptual instrument is described that sets out to measure this
alignment. It allows organizations to monitor the alignment and
effectiveness of their IS function over time and to compare their
situation with others. Largescale surveys of different industry sectors
and more extensive studies of individual companies in the United States
and South Africa have been undertaken using the instrument. The results
are used to evaluate the reliability and validity of the instrument.
Several hypotheses regarding alignment are tested. The results suggest
that the degree of alignment between the importance and performance of
specific aspects of IS influences overall perceptions of IS success.
This applies to assessments of both IS staff and users. It is also
found that IS staff and users are mostly in agreement about the
importance of different aspects of IS and the success with which they
are being performed, but the extent of this agreement is not a predictor
of overall success. Conclusions are drawn regarding the link between
alignment and effectiveness of the IS function and recommendations are
made for researchers and practitioners. |
| URI: | http://hdl.handle.net/2451/14324 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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