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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14411
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| Title: | AN EMPIRICAL INVESTIGATION OF THE RELATIONSHIP BETWEEN FIRM PERFORMANCE
AND SYSTEM SUCCESS |
| Authors: | Weill, Peter
Baroudi, Jack J. |
| Issue Date: | 1990 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-90-11 |
| Abstract: | This study investigates the relationship between system success as
operationalized by user information satisfaction (UIS) and various
economic measures of firm performance. The findings indicate a
significant positive but complex relationship between firm performance
and UIS. In particular, we found that it is inappropriate to aggregate
UIS scores across individuals within a firm. The CEO, Controller, and
Production Manager within a firm tended to have quite different UIS
scores, resulting in low interrater reliabilities. We also found, that
the association between a respondent's UIS score and the measures of
firm performance depended heavily on the position of the respondent and
the particular performance measure employed. |
| URI: | http://hdl.handle.net/2451/14411 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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