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Please use this identifier to cite or link to this item: http://hdl.handle.net/2451/14428

Title: MEASURING INPUT PRODUCTIVITY GAINS FROM INFORMATION TECHNOLOGY
Authors: Banker, Rajiv D.
Kauffman, Robert J.
Morey, Richard C.
Issue Date: Jan-1989
Publisher: Stern School of Business, New York University
Series/Report no.: IS-89-008
Abstract: This paper proposes a new method to measure the input productivity gains from information technology in complex managerial environments. The method employs a production function which maps output and relating moderating variables in the managerial environment into input resource consumption, with a random inefficiency component which can be affected by IT deployment. Sample hypotheses and a sketch of the F-tests used to identify reductions in input inefficiency are presented, and then illustrated for a new information technology which has recently been deployed in fast food restaurants.
URI: http://hdl.handle.net/2451/14428
Appears in Collections:IOMS: Information Systems Working Papers

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