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|Title: ||MEASURING INPUT PRODUCTIVITY GAINS FROM INFORMATION TECHNOLOGY|
|Authors: ||Banker, Rajiv D.|
Kauffman, Robert J.
Morey, Richard C.
|Issue Date: ||Jan-1989 |
|Publisher: ||Stern School of Business, New York University|
|Series/Report no.: ||IS-89-008|
|Abstract: ||This paper proposes a new method to measure the input productivity gains
from information technology in complex managerial environments. The
method employs a production function which maps output and relating
moderating variables in the managerial environment into input resource
consumption, with a random inefficiency component which can be affected
by IT deployment. Sample hypotheses and a sketch of the F-tests used to
identify reductions in input inefficiency are presented, and then
illustrated for a new information technology which has recently been
deployed in fast food restaurants.|
|Appears in Collections:||IOMS: Information Systems Working Papers|
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