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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14436
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| Title: | ON THE STATE-OF-THE-ART: METHODS FOR EVALUATING THE PERFORMANCE EFFECTS
OF INVESTMENTS IN INFORMATION TECHNOLOGY |
| Authors: | Kauffman, Robert J.
Weill, Peter |
| Issue Date: | Mar-1989 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-89-040 |
| Abstract: | IT creates impacts at several levels in the firm and often indirectly
contributes to firm profitability. The problem IS researchers face is
identifying robust methods that give reliable results. This paper
reports on state-of-the-art methods in IT value research, reviews eleven
major empirical studies and suggests three fundamental classes of
considerations for conducting successful IT value research. To
illustrate methodological advance, new results are presented from two
recently completed IT value studies in financial services and
manufacturing. The paper concludes by suggesting untapped theory bases
that have the most to offer IT value research. |
| URI: | http://hdl.handle.net/2451/14436 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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