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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14445
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| Title: | AN EVALUATIVE FRAMEWORK FOR RESEARCH ON THE PERFORMANCE EFFECTS OF
INFORMATION TECHNOLOGY INVESTMENT |
| Authors: | Kauffman, Robert J.
Weill, Peter |
| Issue Date: | Jul-1989 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-89-083 |
| Abstract: | Firms today invest enormous resources in information technology with the
hope of gaining significant returns which will impact their performance.
A growing body of research into the firm performance effects of IT
investment has emerged and is sometimes referred to as IT business value
research. The problem researchers face is identifying robust methods to
gain insight into how IT business value is created. This paper reports
on the state of IT business value research by reviewing thirteen
empirical studies. It also proposes a new evaluative framework to
identify strengths and weaknesses in this research. The paper concludes
with a series of recommendations to improve the quality of future IT
business value research. |
| URI: | http://hdl.handle.net/2451/14445 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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