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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14453
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| Title: | USER MISCONCEPTIONS OF INFORMATION RETRIEVAL SYSTEMS |
| Authors: | Chen, Hsinchun
Dhar, Vasant |
| Issue Date: | Mar-1988 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-88-20 |
| Abstract: | In this paper, we report results of an investigation where thirty
subjects were observed performing subject-based search in an online
catalog system. The observations have revealed a range of misconceptions
users have when performing subject-based search. We have developed a
taxonomy that characterizes these misconceptions and hypotheses about
the causes of the misconceptions. Directions for improving search
performance are also suggested. |
| URI: | http://hdl.handle.net/2451/14453 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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