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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14479
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| Title: | ERRORS IN SPREADSHEET USE |
| Authors: | Floyd, Barry D.
Pyun, Jisurk |
| Issue Date: | Oct-1987 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-87-111 |
| Abstract: | Fourteen experienced users of two commercial spreadsheet packages, Lotus 123 and
Multiplan, performed four tasks - two of entering spreadsheets and two of modifying
those same spreadsheets. Their actions were videotaped and analyzed for incidents of
errors. Over 450 errors were made, the majority of them centered around the visual
properties of the spreadsheet packages. A classification of the errors is presented with an
analysis of the causes governing the production of the errors. A discussion of the choices
in the design of the interface which facilitated the production of these errors is also
presented. |
| URI: | http://hdl.handle.net/2451/14479 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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