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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14483
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| Title: | A SHORT FORM MEASURE OF USER INFORMATION SATISFACTION: A PSYCHOMETRIC EVALUATION AND NOTES ON USE |
| Authors: | Baroudi, Jack J.
Orlikowski, Wanda J. |
| Issue Date: | May-1987 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-87-118 |
| Abstract: | This study examines the psychometric properties of
the short form measure of user information satisfaction
(UIS) proposed by Ives, Olson and Baroudi [1983]. Based
on extensive testing the questionnaire appears to be a
reasonably valid and reliable measure. A framework for
how this measure can be used to detect and diagnose
problems with user satisfaction is presented, and
illustrated via two case studies. Finally,
recommendations and suggestions are made regarding the
future use of this and other measures of user information
satisfaction. |
| URI: | http://hdl.handle.net/2451/14483 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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