USING AN INTELLIGENT DSS FOR CIS IDEA IDENTIFICATION: A SYMBIOTIC APPROACH

Abstract

Competitive Information Systems (CIS) are information systems which help a company to obtain and sustain a competitive edge. Before any such CIS can be implemented, the idea for it has to be formulated. The paper describes a way to systematically stimulate ideas by asking questions. It discusses the question generating mechanism as well as ways to focuses these questions. It shows an implemented DSS, which aids the described process and contains inference mechanisms of expert systems. This DSS uses a symbiotic approach between system and user.