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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14594
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| Title: | THE MEASUREMENT OF USER INFORMATION SATISFACTION |
| Authors: | Ives, Blake
Olson, Margrethe H.
Baroudi, Jack Joseph |
| Issue Date: | Oct-1983 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-82-27 |
| Abstract: | This paper critically
reviews measures of user information satisfaction and selects
one for replication and extension. A
survey of production managers is
used to provide additional support
for the instrument, eliminate scales
that are psychometrically unsound,
and develop a standard short form
for use when only an overall
assessment of information
satisfaction is required and survey
time is limited. |
| URI: | http://hdl.handle.net/2451/14594 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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