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|Title: ||USER INVOLVEMENT IN INFORMATION SYSTEMS: A CRITICAL REVIEW OF THE
|Authors: ||Ives, Blake|
Olson, Margrethe H.
|Issue Date: ||1981 |
|Publisher: ||Stern School of Business, New York University|
|Series/Report no.: ||IS-81-07|
|Abstract: ||Considerable prescriptive literature exists which advocates user
involvement in the development of information systems and suggests
alternative mechanisms by which such involvement can be increased.
However, formal empirical studies investigating user involvement are few
in number, fragmented, and generally methodologically flawed.
Furthermore, they do not provide the strong support for user involvement
that the prescriptive literature would lead one to expect. This paper
critically examines past studies of user involvement, focusing on
methodological and measurement issues. The relationships between user
involvement and system quality, system usage, information satisfaction,
and user attitudes are considered. Suggestions for future research are discussed.|
|Appears in Collections:||IOMS: Information Systems Working Papers|
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