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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14616
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| Title: | DSS SUCCESS: MEASUREMENT AND FACILITATION |
| Authors: | Ginzberg, Michael J. |
| Issue Date: | 1981 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-81-28 |
| Abstract: | Decision Support Systems (DSS) represent an ever increasing portion of
the investment in computer-based systems in organizations. Unlike
earlier systems which aimed to replace existing clerical processes with
faster, more efficient clerical processes, DSS attempt to extend and
expand the capabilities of organizational decision makers. This
fundamental difference in purpose between DSS and clerical systems
causes our existing notions about system success to be inadequate. This
paper explores the issue of DSS success, asking what it is, how it can
be measured, and what can be done to facilitate it. |
| URI: | http://hdl.handle.net/2451/14616 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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