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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14619
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| Title: | MANAGER OR TECHNICIAN? THE NATURE OF THE INFORMATION SYSTEMS MANAGER'S JOB |
| Authors: | Ives, Blake
Olson, Margrethe |
| Issue Date: | 1981 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-81-31 |
| Abstract: | The role of the information systems manager has evolved in twenty years
from that of a technician managing a relatively unimportant service
function into that of a vice presidential-level, general manager who
department can substantially impact the entire organization. In this
paper we trace, by example, the historical evolution of the job and,
through an observational study of six information systems managers,
examine the position today. The analysis includes the daily activities
of the managers, the nature of the oral contacts that constitute 76% of
their day, and other points of particular interest. The information
systems managerâs role is depicted as one of coordinator,
motivator, and planner, with a cadre of experts, both internal and
external, to provide technical information. |
| URI: | http://hdl.handle.net/2451/14619 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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