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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2451/14762
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| Title: | The Impact of Office Automation on the Organization: Some Implications
for Research and Practice |
| Authors: | Olson, Margrethe H.
Lucas, Henry C., Jr. |
| Keywords: | Experimentation
Management
Theory
Human Factors
office automation
automated office systems
impact on organizations
electronic mail |
| Issue Date: | 1980 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-80-046 |
| Abstract: | Computer technology has recently been applied to the automation of
office tasks and procedures. Much of the technology is aimed not at
improving the efficiency of current office procedures, but at altering
the nature of office work altogether. The development of automated
office systems raises a number of issues for the organization. How will
this technology be received by organization members? How will it affect
the definition of traditional office work? What will be its impact on
individuals, work groups, and the structure of the organization? This
paper presents a descriptive model and propositions concerning the
potential impacts of office automation on the organization and it
stresses the need, when implementing automated office systems, to take a
broad perspective of their potential positive and negative effects on
the organization. The need for further research examining the potential
effects of office automation is emphasized. |
| URI: | http://hdl.handle.net/2451/14762 |
| Appears in Collections: | IOMS: Information Systems Working Papers
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