RE-ENGINEERING: A FRAMEWORK FOR ANALYSIS AND CASE STUDY OF AN IMAGING SYSTEM
|Authors:||Lucas, Henry C., Jr.|
Truman, Gregory E.
Berndt, Donald J.
|Keywords:||Re-engineering;systems analysis and design;dataflow diagrams;CASE|
|Publisher:||Stern School of Business, New York University|
|Abstract:||Re-engineering or business process redesign has become very popular. This paper presents a clear description of re-engineering and contrasts it with incremental change in systems. The paper also develops a framework for comparing two related systems. The framework is applied to a case study of the re-engineering of the Merrill Lynch Securities Processing System. This system features image processing, character recognition and extensive process redesign. The re-engineering effort has had a substantial impact on the firm.|
|Appears in Collections:||IOMS: Information Systems Working Papers|
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