USER MISCONCEPTIONS OF INFORMATION RETRIEVAL SYSTEMS
|Publisher:||Stern School of Business, New York University|
|Abstract:||In this paper, we report results of an investigation where thirty subjects were observed performing subject-based search in an online catalog system. The observations have revealed a range of misconceptions users have when performing subject-based search. We have developed a taxonomy that characterizes these misconceptions and hypotheses about the causes of the misconceptions. Directions for improving search performance are also suggested.|
|Appears in Collections:||IOMS: Information Systems Working Papers|
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