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Authors: Lucas, Henry C., Jr.
Walton, Eric J.
Ginzberg, Michael J.
Issue Date: Sep-1987
Publisher: Stern School of Business, New York University
Series/Report no.: IS-87-081
Abstract: This paper presents a model of the implementation process for dedicated packages and describes a research project to test the model undertaken with the cooperation of a major computer vendor. Data were collected from 78 individuals in 18 firms using the package and from the package vendor. The results of the study offer some support for the model along with suggestions for package implementation for both the customer and package vendor.
Appears in Collections:IOMS: Information Systems Working Papers

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