IMPLEMENTING STRATEGIC INFORMATION SYSTEMS

Abstract

This paper presents a framework for the implementation of strategic information systems. The framework draws on past research on implementation and takes into account the unique circumstances of strategic applications. The framework is illustrated with a case study of a money-center bank's cash management system based on a microcomputer. The microcomputer provides a powerful front end to the bank's traditional transactions processing system for a corporate treasurer who is a client of the bank. The impact of the system appears to be positive and the framework offers one model for viewing the implementation of strategic systems.