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Title: 

Creating Global Delivery Strategy: Services, Systems and Practices

Other Titles: Bridging Worlds: Emerging Models and Practices of U.S. Academic Libraries Around the Globe
Authors: Daniel Lindsay, Beth
Rose, Kristina
Thompson, Sydney
Turgel, Shoshannah
Keywords: Global Delivery, delivery systems, ground delivery, ILLiad, campus delivery, document delivery, faculty delivery
Issue Date: 2016
Publisher: Association of College and Research Libraries, a division of the American Library Association
Citation: Lindsay, Beth Daniel, Rose, Kristina, Thompson, Sydney, and Turgel, Shoshannah. “Creating Global Delivery Strategy: Services, Systems and Practices.” In Bridging Worlds: Emerging Models and Practices of U.S. Academic Libraries around the Globe, edited by Raymond Pun, Scott Collard, and Justin Parrott, 2016.
Abstract: Six years ago NYU Libraries did not offer comprehensive delivery services, scanning or paging of local collections, to library users. Today delivery services are well developed for select library users throughout NYU’s global network. How does a major research library develop these services? This chapter outlines the conceptualization, development, and current state of delivery services at New York University’s three degree-granting campuses and academic centers. Topics include selection of request system, shipping of materials, user expectations, usage statistics, staffing, and the rewards and challenges of working with a team based around the globe.
URI: http://hdl.handle.net/2451/36328
ISSN: 9780838988428
Appears in Collections:Beth Daniel Lindsay's Collection

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