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Title: 

QUALITATIVE DECISION EXPLANATION FOR INFORMATION TECHNOLOGY INVESTMENT

Authors: Slade, Stephen
Lucas, Henry Jr.
Fish, Michael
Keywords: qualitative reasoning;decision-making;explanation;artificial intelligence;natural language generation;information technology
Issue Date: 2-Jul-1993
Publisher: Stern School of Business, New York University
Series/Report no.: IS-93-18
Abstract: Many business decisions involve issues that are not amenable to quantitative measures and analysis. One such domain of decisions is large-scale investments in information technology. Traditional capital budgeting methods have not proven effective. In this paper, we present an alternative paradigm for qualitative decision analysis, embodied in the artificial intelligence program: VOTE. We describe the technology investment domain in general, and how VOTE models goals and agents in this domain. We apply the VOTE model to a specific decision taken from a. study of a major information technology investment decision.
URI: http://hdl.handle.net/2451/14254
Appears in Collections:IOMS: Information Systems Working Papers

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