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Please use this identifier to cite or link to this item: http://hdl.handle.net/2451/14406

Title: MANAGING EXPERT SYSTEMS: A Framework and Case Study
Authors: Weitz, Rob R.
Issue Date: 1990
Publisher: Stern School of Business, New York University
Series/Report no.: IS-90-06
Abstract: This paper addresses the problem of managing the development and implementation of a large expert system in an organization. A traditional systems analysis and design methodology is used as a framework to highlight similarities and differences in managing large scale traditional computer based projects and large expert systems. As a non-technical, prescriptive guide, this article focuses on defining at each stage in the project, the tasks to be accomplished, resources required, impact on the organization, likely benefits and potential problems. The case of a large expert system implemented by a multi-national corporation across several European sites is used to clarify and expand upon the management guidelines provided.
URI: http://hdl.handle.net/2451/14406
Appears in Collections:IOMS: Information Systems Working Papers

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