| Title: | USER MISCONCEPTIONS OF INFORMATION RETRIEVAL SYSTEMS |
| Authors: | Chen, Hsinchun Dhar, Vasant |
| Issue Date: | Mar-1988 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-88-20 |
| Abstract: | In this paper, we report results of an investigation where thirty subjects were observed performing subject-based search in an online catalog system. The observations have revealed a range of misconceptions users have when performing subject-based search. We have developed a taxonomy that characterizes these misconceptions and hypotheses about the causes of the misconceptions. Directions for improving search performance are also suggested. |
| URI: | http://hdl.handle.net/2451/14453 |
| Appears in Collections: | IOMS: Information Systems Working Papers |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| IS-88-20.pdf | 2.93 MB | Adobe PDF | View/Open |
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