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Please use this identifier to cite or link to this item: http://hdl.handle.net/2451/14483

Title: A SHORT FORM MEASURE OF USER INFORMATION SATISFACTION: A PSYCHOMETRIC EVALUATION AND NOTES ON USE
Authors: Baroudi, Jack J.
Orlikowski, Wanda J.
Issue Date: May-1987
Publisher: Stern School of Business, New York University
Series/Report no.: IS-87-118
Abstract: This study examines the psychometric properties of the short form measure of user information satisfaction (UIS) proposed by Ives, Olson and Baroudi [1983]. Based on extensive testing the questionnaire appears to be a reasonably valid and reliable measure. A framework for how this measure can be used to detect and diagnose problems with user satisfaction is presented, and illustrated via two case studies. Finally, recommendations and suggestions are made regarding the future use of this and other measures of user information satisfaction.
URI: http://hdl.handle.net/2451/14483
Appears in Collections:IOMS: Information Systems Working Papers

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