TESTING AN INTEGRATED IMPLEMENTATION MODEL WITH DATA FROM A GENERALIZED DSS

Abstract

A model proposed by Schultz, Ginzberg & Lucas (1984) that integrates the factor and process approaches to implementation was field tested with data from a generalized decision support system. Significant associations were found between manager acceptance and user perceptions of support, user personal stake and system use. The results suggest that voluntary and non-voluntary use of a system have different precursors and may be encouraged in different ways. Although the overall model receives only partial support, the results of the study suggest approaches for further testing of network models of implementation.