| Title: | THE MEASUREMENT OF USER INFORMATION SATISFACTION |
| Authors: | Ives, Blake Olson, Margrethe H. Baroudi, Jack Joseph |
| Issue Date: | Oct-1983 |
| Publisher: | Stern School of Business, New York University |
| Series/Report no.: | IS-82-27 |
| Abstract: | This paper critically reviews measures of user information satisfaction and selects one for replication and extension. A survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited. |
| URI: | http://hdl.handle.net/2451/14594 |
| Appears in Collections: | IOMS: Information Systems Working Papers |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| IS-82-27.pdf | 2.79 MB | Adobe PDF | View/Open |
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