Faculty Digital Archive

Archive@NYU >
Stern School of Business >
IOMS: Information Systems Working Papers >

Please use this identifier to cite or link to this item: http://hdl.handle.net/2451/14599

Authors: Lucas, Henry C., Jr.
Plimpton, Rodney B.
Issue Date: Jun-1983
Publisher: Stern School of Business, New York University
Series/Report no.: IS-82-49
Abstract: It is important from an implementation standpoint to understand how information systems are used and what motivates individuals to use them. This paper presents the results of a study of dealership performance and the use of a computer-based information system by an automobile importer. The study reports results at the dealer and the department manager level. Extensive performance data were available from the manufacturer while dealers and department managers completed questionnaires. A descriptive model of information systems use and performance guided the research. The results of the analysis suggest that the use of reports is more strongly related to performance for dealers than for department managers. The dealer's style is associated with performance while dealer use of information and perceptions of the dealer's style are associated with department manager performance and information use. The implications of the study for decision makers and systems designers are discussed.
URI: http://hdl.handle.net/2451/14599
Appears in Collections:IOMS: Information Systems Working Papers

Files in This Item:

File Description SizeFormat
IS-82-49.pdf3.26 MBAdobe PDFView/Open

Items in Faculty Digital Archive are protected by copyright, with all rights reserved, unless otherwise indicated.


The contents of the FDA may be subject to copyright, be offered under a Creative Commons license, or be in the public domain.
Please check items for rights statements. For information about NYU’s copyright policy, see http://www.nyu.edu/footer/copyright-and-fair-use.html 
Valid XHTML 1.0 | CSS