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dc.contributor.authorOlson, Margrethe-
dc.contributor.authorIves, Blake-
dc.date.accessioned2006-03-22T15:42:26Z-
dc.date.available2006-03-22T15:42:26Z-
dc.date.issued1981-
dc.identifier.urihttp://hdl.handle.net/2451/14618-
dc.description.abstractComputer chargeback systems are installed to meet various data processing objectives. One objective is to increase user involvement in decisions regarding information systems development and use. Presumably, increasing user involvement will result in more effective information systems. In a field study we examine the relationship between various characteristics of a computer chargeback system, the quality of the chargeback system's user interface, user involvement and user attitudes about information systems services. Suggestions are given both for the practicing information systems manager and for future information systems researchers.en
dc.format.extent3673649 bytes-
dc.format.mimetypeapplication/pdf-
dc.languageEnglishEN
dc.language.isoen_US-
dc.publisherStern School of Business, New York Universityen
dc.relation.ispartofseriesIS-81-30-
dc.subjectChargebacken
dc.subjectInformation Satisfactionen
dc.subjectUser Attitudesen
dc.titleCHARGEBACK SYSTEMS AND USER INVOLVEMENT IN INFORMATION SYSTEMSen
dc.typeWorking Paperen
dc.description.seriesInformation Systems Working Papers SeriesEN
Appears in Collections:IOMS: Information Systems Working Papers

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