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Title: 

Performance-feedback

Authors: Benoît, Jean-Pierre
Perry, Ashley
Reuben, Ernesto
Keywords: performance;feedback;qualitative data;beliefs;decision-making;gender
Issue Date: Aug-2025
Citation: Benoît, J.-P., Perry, A., & Reuben, E. (2025). Performance-feedback. NYUAD Division of Social Science Working Paper, #0110.
Series/Report no.: NYUAD Division of Social Science Working Papers;#0110
Abstract: Feedback plays a critical role in shaping beliefs, guiding decisions, and improving performance. We conduct an online experiment to study the nature and effectiveness of qualitative feedback. Although qualitative feedback is widely used, it has received little attention in experimental economics. We find that qualitative feedback is effective, despite a kindness bias in the way it is given. We find no difference in how feedback is given to men and women. We identify two channels through which feedback influences decisions: a belief-updating channel and an encouragement channel. Women respond to both, while men are less responsive to encouragement.
URI: http://hdl.handle.net/2451/75241
Appears in Collections:Social Science Working Papers

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